Businesses and organizations often need to record calls for a variety of reasons, including regulatory compliance, quality management, legal discovery, employee education, business intelligence, and customer service optimization.
What good are those records if they are hard to find? Hard to manage?
MediaScribe organizes and manages Cisco MediaSense call recordings for easy records management, compliance and best practice sharing. It streamlines integrations, lowers costs, and organizes recordings, even multiparty conferences.
With MediaScribe, gaining value from business conversations is no longer a daunting challenge. Now you can efficiently gather and analyze business intelligence from your organization’s daily customer conversations, manage compliance and provide rapid record retrieval.
Ready to learn more?
Contact us or your Cisco reseller today for more information.