Last updated: October 10, 2019
What information we collect: We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, interact with us on social media or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When interacting with us either on our website or in one of our other digital marketing platforms, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or company name. You may, however, visit our website anonymously.
What your information is used for: Any of the information we collect from you may be used in one of the following ways:
- To respond to specific requests
- To improve our digital presence
- To improve customer service
- To send periodic emails and other digital communications
If you decide to opt-in to our communications, you will receive digital messaging that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information: We implement a variety of security measures to maintain the safety of your personal information when you submit a request. These security measures include password protected directories and databases to safeguard your information. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential.
Disclosure to Outside parties. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links. Occasionally, at our discretion, we may include or offer links to third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
CAN-SPAM Compliance. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003.
Attn: Legal & Privacy
1750 Kraft Dr., Suite 1200
Blacksburg, VA 24060 USA